There is a lot more to data analytics than just the data reporting itself. From how data requests are handled, to building out data governance and change management processes and ensuring consistency of data reporting between groups, there is a lot that goes on behind the scenes.
Data Request Management
Managing requests for data impact not only how effective a data team is, but also their reputation. Modernizing or improving how you accept, prioritize, and process data requests can not only improve how efficient your team is, but also how your team is perceived.
We can help you review your data request process to ensure you are properly capturing all the work your team is doing, and finding opportunities to improve efficiency and effectiveness. In addition, we want your work to be aligned with your organizational and team goals, OKRs, and KPIs. By working with you to ensure your process properly evaluates each request and scores them based on how they align with these organizational goals, we can ensure you are properly prioritizing incoming requests and deadlines.
Data Governance
Data Governance covers a lot of things, but is simply all the policies and practices that govern how an organization manages their data. As privacy concerns, regulation, compliance needs, malware, and hacking continue to grow, and the amount of data organizations collect increases, data governance becomes more critical. Organizations need to move from informal data governance processes to formal processes to gain the full benefits , but this change is a significant cultural shift for most organizations.
We can help you manage this change or improve your data governance processes. From forming an initial data governance council, defining data steward and data owner roles and expectations, creating data catalogs, defining sources of truth, moving to role-based access controls, or any of the other aspects of data governance, we can help.
Process Improvement and Change Management
Mature data organizations not only use data to make decisions, but also use it to improve other processes and drive change. ‘Process improvement and change management are critical to organizations that want to become the best in their industry.
We can help you with process mapping, process design, and tying data into process improvement and change management. Our consultants have experience and expertise in lean, six sigma, and agile methodologies, as well as business process management and project management. By helping combining data expertise with your process improvement team’s efforts we can significantly improve both the success rate and efficiency of your process improvement efforts.
Organizational Staffing Analysis
Having the right people with the right skills in the right places is critical for an organization to reach peak performance. As organizations change, it is not uncommon for data team structures become less effective.
We can help you analyze your organizational structure to better understand your organizational data hierarchy. This can identify data silos, find parts of the organization without enough data support, and allows review of the balance between centralized and distributed data resources. Using this information, we can create restructuring or realignment plans, or make recommendations for hiring.
In addition, we can conduct a skills inventory across a team or your entire organization to identify gaps and develop training or hiring plans and help you implement them.
Industry Best Practices
Technology changes and modern best practices also change over time, and improvements may be available. Our experts are available to help review your processes and help you find ways to improve your efficiency, establish or improve governance processes, and create better change management methods.